Mental Health

Prism: The new mental health service in your GP surgery

Prism (Primary care Service for Mental health) is a new service run by Cambridgeshire and Peterborough NHS Foundation Trust (CPFT).

The service, which runs Monday to Friday, 9am-5pm, provides specialist mental health support for GP surgeries so that patients with mental health conditions can access prompt advice and support, receive help in a community setting and experience a more joined-up approach to care.  Prism staff are mental health and allied health professionals, peer workers and recovery coaches, support workers and consultant psychiatrists.

Prism is for anyone aged between 17-65 years with mental health conditions and is based on a person’s needs rather than their diagnosis. So, how do you access Prism? The patient sees their GP and a decision is made as to which service would be appropriate for the patient - this could be a referral to the Prism team. Once referred, Prism staff would make contact with the patient / service user and either provide telephone advice and signposting or offer a face-to-face assessment. Patients will meet Prism staff in their local GP surgery, meaning they are in a familiar environment and reducing travel. The Prism service aims to ensure patients get the right treatment in the right place at the right time by the right person based on their need.

A pilot Prism service has been running in Huntingdon and Wisbech since last August and has been extremely well received. Fewer people have required specialist care and the majority were seen by the Prism team in their GP surgery where they received signposting, education, advice or interventions. There was also a notable reduction time for patients waiting to be assessed or seen by a consultant.

The Prism service is being gradually rolled out across Cambridgeshire and Peterborough surgeries from April onwards. Look out for more information on our website at http://www.cpft.nhs.uk/services/prism-service.htm. If you have any questions about the service, please e-mail communications@cpft.nhs.uk.

Support is available at the following services:

· Keep Your Head www.keep-your-head.com website provides information on mental health and wellbeing support and local services available for young people and adults across Cambridgeshire and Peterborough.

· How Are You (H.A.Y.) www.haycambspboro.co.uk is an interactive local website that brings together information on activities and support available in your local community to help boost mental health and wellbeing.

· Lifeline – www.lifecraft.org.uk - Free, confidential helpline that you can call anonymously to talk to a trained volunteer. Lifeline is available daily 11am-11pm and can be reached by calling 0808 808 2121.

· Mind - CPSLMind, www.cpslmind.org.uk - A mental health charity providing a range of services and support for people suffering with mental health problems and promoting positive mental health across Cambridgeshire and Peterborough.

· Qwell and Kooth - Free online wellbeing services offering chat-based counselling, peer support and self-help. www.qwell.io – for ages 18+ www.kooth.com – for ages 11-25

 

· Crisis support – NHS 111 Option 2 - If you feel you are in a mental health crisis, urgent support is available in our area 24/7 through 111. Simply dial 111 and select option 2. You will be put through to a trained advisor who will speak to you and discuss your current mental health needs.

 

· Psychological Wellbeing Service - Psychological therapy for mild to moderate depression or anxiety for anyone aged 17+. You do not need a diagnosis to access the service and can self-refer by visiting www.cpft.nhs.uk/psychological-wellbeing-service