New electronic prescribing during Coronavirus crisis
Due to the current circumstances and pressures on the NHS, NHS England has advised us change the way you currently order your regular medication. For some patients we will issue a repeat dispensing prescription which will have a number of prescription issues on it e.g. a minimum of 3 months of medication to be collected monthly. This “batch” of prescriptions will be sent electronically to your existing nominated pharmacy. This means that you simply collect your regular medication from your usual pharmacy each month without actually having to order it each month.
We are sending most prescriptions electronically to pharmacies. This is “electronic dispensing” and removes the need to come to the practice to collect an authorised printed prescription. To enable electronic dispensing you need to have a nominated pharmacy and we will set this with you. Your regular medication will then be available at that pharmacy.
When your pharmacy supplies your last electronic repeat prescription, they will inform you. You will then have to contact your GP practice to ask for another set of electronic repeat prescriptions. You may need to be seen for a review before another batch of electronic repeat dispensing prescription is authorised.
It is important to let your pharmacist know if you are taking any other medicines or if your medical condition changes. If you have any questions about your medicines, ask at the pharmacy, they will be happy to help you.
If you consent to this, you do not need to do anything as the practice has set this up for you using your current preferred pharmacy, however if you feel this is not suitable or you have any concerns or questions regarding this change please contact us as soon as possible.
STEP BY STEP GUIDE TO HOW TO OBTAIN YOUR MEDICATION USING ELECTRONIC REPEAT DISPENSING (eRD) PRESCRIBING SYSTEM
If you have received a text from the practice stating your prescription has been moved to this method of ordering you do not need to do anything and can go to STEP 2.
For patients who wish to move to eRD:
Talk to us about moving to Electronic Repeat Dispensing (eRD). If we agree you are eligible, your permission will be requested to share information about your treatment with your nominated pharmacy (any pharmacy which dispenses NHS medication). This enables your pharmacist to communicate to us about your treatment and the ability to provide you with tailored advice. We will then authorise a number of eRD prescriptions (to cover a determined number of months). The duration will be based on your circumstances and clinical need.
Request and collect your first eRD prescription from your chosen pharmacy.
When you need your next month’s prescription, contact your pharmacy / go back to your pharmacy to request and collect.
Your pharmacy will ask you the following questions prior to issuing you your medications:
- Have you seen any health professionals (GP, nurse or hospital doctor), since your last repeat prescription was supplied and has your health conditions changed?
- Have you recently started taking any new medicines – either on prescription or that you have bought over the counter?
- Have you been having any problems with your medication or experiencing any side effects?
- Are there any items on your repeat prescription that you don’t need this month?
Please inform the pharmacy of only the medications you need, so they can issue what you require. This will aid waste reduction and save NHS resources.
If you have any questions about your medicines, just ask at the pharmacy; they’ll be happy to help you.
When your pharmacy supplies your last prescription, they will advise you to contact your us to arrange for your medication to be reviewed and if it is clinically appropriate to issue another eRD prescription.
Should you have any other questions or concerns regarding this process please contact us or your pharmacy.
Should you have any questions or concerns please contact us.
All prescriptions now need to be sent electronically to your nominated pharmacy. Please let the practice know your preferred pharmacy, it can be changed at any time.
We are encouraging patients to order their prescriptions via their online account via the link at the top of this page or to set up Repeat Dispensing with their usual GP. This is suitable for stable long-term prescriptions.
At your next medication review with your GP, we can set up repeat dispensing for 3, 6 or 12 months depending on the medication. This provides a batch of prescriptions for your pharmacy to dispense to you regularly.
For more information click here
We do not take prescription requests by telephone.
Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.
When will my prescription be ready?
Please allow 48 hours for your Repeat Prescription to be sent electronically to your nominated pharmacy. Please remember to take weekends and bank holidays into account.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please remember to ask about setting up repeat dispensing.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Help with NHS costs
In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:
- those on specific benefits or through the NHS Low Income Scheme
- those who are age exempt
- those with certain medical conditions
- More information is available at NHS Choices
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.35
- 12-month prepayment certificate (PPC): £108.10
- 3-month PPC: £30.25
If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
- Telephone advice and order line 0845 850 0030
- General Public - Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website.